|
| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
|
|
"Harley Davidson of Bloomington was very professional and extremely helpful during my purchase of a 2008 Dyna Wide Glide. The experience was one that I will never forget and one that I will always remember. The entire staff was very helpful. Thank You Harley Davidson of Bloomington for making my first Harley Davidson purchase a wonderful event! I love my Wide Glide! "
|
|
By: Becky ,IN
|
|
|
By: Anonymous Bloomington,IN
|
|
|
"In August '07 I took the Harley plunge after thinking it for 27 years. Yeah really, it was the 1980 Low Rider taht first peaked my interest. My wife and I started giving serious consideration to the purchase in May and loved the look of an 07 White Gold Heritage which promptly sold before we could make up our mind. In August we picked up the hunt again and found a White Gold/Pewter Heritage and after talking with Dave and Nancy until closing made a deposit. By the end of October we had put 3400 miles on it, and we absolutely love it. The staff at HD Buell of Bloomington are second to none. When you walk through the door everyone goes out of their way to make you feel right at home, and see to it that all of your questions are answered. Thanks so much Harley Davidson Buell of Bloomington!"
|
|
By: Anonymous Spencer,IN
|
|
|
"I just wanted to thank you all at Harley-Davidson of Bloomington for making my new bike purchase so easy. Aaron Tippetts in Sales did a fine job, even if most of it was over the phone and sending a lot of pictures. Debbie Hess was great too. You guys are by far the best Harley dealership I have walked into. I never thought I would drive 2 1/2 hours to get the bike I wanted which was a 2007 Street Glide that a good friend had told me about. However, it was worth it. I can't say enough about all of your staff. I have told everyone around here (Ky.) about your dealership and the way that y'all treated me. I live in Georgia, but I'm working in Kentucky. Myself along with my wife Kim will drop back in to say hello.
James and Kim Price - Leesburg, Georgia"
|
|
By: James A. Leesburg,GA
|
|
|
"My brother(Pedro Cortez) and I were recently at your dealership and were very pleased. Your service department was able to get Pedro's Buell in on Sunday. Mike in sales was very helpful with showing us the new Buells. Dealerships should feel like family and yours does. Thank you."
|
|
By: steve Elkhart,ME
|
|
|
"My 1991 FLSTC never failed to start the whole trip. We made it to the DOWN HOME HOG RALLY and had an awesome experience. It was HOT but the concerts and folks were great. Saw Willie G and Nancy, their son, Marine Color Guard, MDA reps - one young woman had a powerful and awesome voice from her wheelchair. Bikers are the most patriotic and compassionate people you can associate with. Montgomery Gentry know how to put on a show and please the crowd. I would love to send some photos if there is a way to do so, of me in my Harley-Davidson of Bloomington shirt on top of ole Smokey near Clingman's dome and a few rally pics. Harley-Davidson of Bloomington made the difference between attending the rally and EXPERIENCING the Rally. THANKS again! - Bob and Joanna"
|
|
By: Bob Columbus,MA
|
|
|
"This is kind of a long story, so if you fall asleep before the end, Bloomington HD is truly a biker’s friend. My 1991 Heritage Softail Classic finally failed to start on Sunday August 12 after vacationing in the Smokies for 2 weeks. I replaced the starter relay switch and circuit boxes and had reached the end of my experience - never had a starter fail completely before when a relay switch did not fix it. My wife and I had paid for our trip registration and reservations to the DOWN HOME Hog Rally in Knoxville Aug 24-26 and were starting to panic. She did not want to ride her 1996 Badboy Springer if I did not have a ride, so I checked 2 dealerships and described my emergency that were within 30 miles (1 of which I had dealt with since 1976) and was told it would be at least 2 weeks. Not good. My neighbor, Jim, had bought a new Roadglide at Bloomington HD a few months ago and had bragged about how well he was treated, so I called Bloomington HD Saturday Aug 18 and talked to Rowdy. He made no promises or guarantees but said he and Rich would look at it Tuesday Aug 21 and see what could be done. When I got there, I was greeted with courtesy, smiles, and offers of help then directed to where I could find Rowdy. Everyone was very friendly and asking if I needed help. Rowdy and Rich did a preliminary check and tried to start the Heritage, then helped me unload the Heritage, filled out the paperwork, and moved it to the front of the shop door. I received a call from Rowdy about 3:30. He said they had diagnosed it, it was definitely the starter, and they had located one to put in it and were tracking down a primary cover gasket. I am sure I will hear from Rowdy today to pick it up today or Thursday morning. Even if I don’t, Bloomington HD went above and beyond the call of duty to try to pull off a miracle for me, and they had never met me before. That is SPECIAL. I will give all my HD business to them. Their dedication to helping me deserves nothing less that my loyalty and dedication to them. THANKS BLOOMINGTON HD!"
|
|
By: Bob Columbus,IN
|
|
|
"This is kind of a long story, so if you fall asleep before the end, Bloomington HD is truly a biker’s friend. My 1991 Heritage Softail Classic finally failed to start on Sunday August 12 after vacationing in the Smokies for 2 weeks. I replaced the starter relay switch and circuit boxes and had reached the end of my experience - never had a starter fail completely before when a relay switch did not fix it. My wife and I had paid for our trip registration and reservations to the DOWN HOME Hog Rally in Knoxville Aug 24-26 and were starting to panic. She did not want to ride her 1996 Badboy Springer if I did not have a ride, so I checked 2 dealerships and described my emergency that were within 30 miles (1 of which I had dealt with since 1976) and was told it would be at least 2 weeks. Not good. My neighbor, Jim, had bought a new Roadglide at Bloomington HD a few months ago and had bragged about how well he was treated, so I called Bloomington HD Saturday Aug 18 and talked to Rowdy. He made no promises or guarantees but said he and Rich would look at it Tuesday Aug 21 and see what could be done. When I got there, I was greeted with courtesy, smiles, and offers of help then directed to where I could find Rowdy. Everyone was very friendly and asking if I needed help. Rowdy and Rich did a preliminary check and tried to start the Heritage, then helped me unload the Heritage, filled out the paperwork, and moved it to the front of the shop door. I received a call from Rowdy about 3:30. He said they had diagnosed it, it was definitely the starter, and they had located one to put in it and were tracking down a primary cover gasket. I am sure I will hear from Rowdy today to pick it up today or Thursday morning. Even if I don’t, Bloomington HD went above and beyond the call of duty to try to pull off a miracle for me, and they had never met me before. That is SPECIAL. I will give all my HD business to them. Their dedication to helping me deserves nothing less that my loyalty and dedication to them. THANKS BLOOMINGTON HD!"
|
|
By: Bob Columbus,IN
|
|
|
"On our last full day of a four day southern Indiana trip and camping at Lake Monroe. Just got done visiting Oliver Wine Gardens and our clutch cable goes out in the middle of the Hoosier State Forest. Of course, 86 Softail with ape hangers, cable would not be in stock, but we asked for a cab number, but instead got a ride back to our campsite. Which, by the way is 10 to 12 miles from town. Didn't get the guys name from the dealership, and we apologize for that, but awesome service considering he didnt know us from Bonnie and Clyde or Jack the Ripper. Of course the day got better when after they lifted the bike onto our truck and we started to pull out the brake line on the truck went out and we had to go to Pep Boys and install a new brake line in the 90 degree weather, hot pavement, and oh yeah lose our wine buzz. KKKKUUUUDDDDOOOs to Bloomington Harley. We will be back after we recuperiate finacially from our misshaps. Thanks again soooooo much!!!!!!!!!!!!"
|
|
By: bernie crawfordsville,IN
|
|
|
"Several months prior to visiting HD of Bloomington I had visited numerous dealerships within a few hundred miles of Terre Haute. However, I have never received the professional courteous treatment I received at HD of Bloomington. The salesperson I dealt with, Nancy, was extremely courteous and the finance manager, Debbie was very professional, friendly, and courteous. I was introduced to staff members throughout the dealership and given a complete tour. The knowledge and professionalism of HD of Bloomington is unsurpassed and I look forward to buying my next Harley from them in a few years."
|
|
By: Robert (Mack) Terre Haute,IN
|
|
|
"I'm currently serving in Iraq. Had exhaust put on my 2005 Heritage Softail Classic. Great service. Very helpful. Thanks to Susan Waltz for directing my service to Harley Davidson Bloomington. Thanks again. Can't wait to come home from Iraq and come to the store.
Sincerely,
Eric Borkhardt"
|
|
By: Eric Columbus,IN
|
|
|
"In May 2006 I rode my 2002 Heritage, Lola, from San Jose, California to Bloomington, Indiana and back. While passing through St. Louis, Lola developed a miss which got progressively worse as I rode across Illinois in a chilly, unpleasant rain. I arrived in Bloomington on a Friday night. There I was 2,300 miles from home with a sick bike and it looked like no way home. First thing Saturday morning I called HD of Bloomington and explained my situation. By 9:00 they had Lola in the service department. By noon I was back on the road with a healthy bike. What a great service department!"
|
|
By: Myron San Jose,CA
|
|
|
"Nice friendly Helpful people made buying my new Harley a great experience!"
|
|
By: Russ Bloomfield,IN
|
|
|
"I would like to thank Brandi for all her help with the christmas presents that my self and my husband had purchased over the phone. Thanks! It was so easy. "
|
|
By: Lila Haysville,IN
|
|
|
"We would like to thank the entire staff for such a pleasent experience.The people were so nice and helpful in every department.A special thanks to Debi for making the financing so easy and quick.A very Professional buisness in every way.Thanks again.
Bobby and Vickie Miller."
|
|
By: Bobby & Vickie Bedford,IN
|
|
|
"Wow! You guys are great. From Gary and Deb to Mike. Everyone has made my purchase of my first bike (2006 Heritage Softail, yep, you better be jealous!) awesome. I can't wait to come back from vacation (I'm actually thinking of canceling it just to get the bike earlier) and pick it up. Hope riding in December's OK cause I ain't putting it away for a long time!!!! Thanks again! You all rock!
Jeff"
|
|
By: Jeff Seymour,IN
|
|
|
"From the first time I walked in the showroom last December to look at a new bike,(I have not had a bike in 25 years) I was very much impressed with the whole experience. From the greeting at the door, to the sales staff, the girls in motor clothes, to the parts department, to the service department, and especially Tony Daffron in fleet sales who took time along the way to offer suggestions and encouragements about their Rider's Edge program to options for my new Ultra Classic. I am talking from experience because I went to 12 other dealerships trying to get information about what " plan of attack " would be best for a person who had not ridden in 25 years. I went to the dealership in my home town 3 times, yes 3 times in a row, but my wife and I left after 30 minutes because no one would talk to us.
Sincerely Daniel J. Griffith"
|
|
By: Daniel Columbus,IN
|
|
|
"Harley Davidson of Bloomington made our purchase easy. The bike I wanted wasn't even on the floor, but they had me one ready to go within a week. Big thanks to Kevin and Debi, you guys were great to work with!
Thank you,
Tim and Hope Stagnolia"
|
|
By: Tim Austin,IA
|
|
|
"We are the proud owners of a 2006 ultra classic Firefighters special edtion. And the 6 weeks of waiting would have been a living he-- if it was not for Tony. He made sure to call us with any change in status. When we picked it up everyone was so nice and helpful. Thank you!!! "
|
|
By: Allen & Lila Jasper,IN
|
|
|
"3/23/2006 I bought a 99 Night Train. I've bought 2 houses, 9 autos, boats, other bikes, puppies and so on. I've never had such a pleasant experience making a major purchase from anyone before. Debbie and Tony make you feel like a friend and care about more than just making a sale. I was sent around to all operations in the store and every person explained to me and my wife what to expect and all the how to's. Service guy went over every part of my bike and there I went. Not one stone left overturned....
Thanx guys.
Russ
p.s. bike runs like a dream(a loud one)"
|
|
By: Rusty Columbus,IN
|
|
|
"I travel 140 miles round trip to Harley-Davidson/Buell of Bloomington because I know that when I walk through the doors, someone at the dealership will recognize me by name, It might be Debi Hess, Jim Markland, Tony in sales or Dave the pick up and delivery guy. That tells me that I became important to them when I became a customer.
Both bikes my wife and I have purchased have been a great pleasure from beginning to end. Debi Hess is always on top of the financing, quick and efficiant. Tony is extremely knowledgeable and quick to get an answer when needed. Mike Hughes in service and his crew, always take the time to explain the whats and whys of what they do. Bottom line... I'll be back again. Good people.
Sincerely,
Steve Dillon"
|
|
By: Steve Pekin,IN
|
|
|
"I just wanted to thank you all at Harley-Davidson of Bloomington for making my new bike purchase so easy. Kevin McWilliams in sales was great,Debi Hess was great, and Jenny. . .Thanks for sending my helmet and jacket so fast They are awesome. You guys are by far the best Harley dealership in Indiana Period!!!
I never thought that I would drive 3 1/2 hours,when there are two Harley shops 20 min. away to get the bike that I wanted which was a Harley-Davidson Screaming Eagle V-Rod. However, it was worth it. I can't say enough about all of your staff. I tell everyone around here about your dealership and the way that they treated me. I am sure that I will buy all of my bikes from you in the future even though I live 3 1/2 hours away. That speaks for it self right there.
Well, just wanted to tell everyone how great you all are.
Jay Wetzel
Churubusco, Indiana."
|
|
By: Jay Churubusco,IN
|
|
|
"I could have bought my Ultra Classic, from either of the two dealers located within 20 miles of us, but I chose to drive the 90 miles to Bloomington. I found out what customer service really means. Jeff Stevens, and his staff really mean it when they tell you, "You are a part of their family." On several occasions, they have bent over backwards, to see that my needs have been met...and then some. I have seen tons of Harley dealers, in recent years, but NONE come close to the friendships I have found here. Here's to Jeff, and his staff, who earn their praises...and the six silver Bar and Sheild awards."
|
|
By: Rich Floyds Knobs,IN
|
|
|
"Your sales force is very friendly and helpful. "
|
|
By: jerry seymour,IN
|
|
|
"This message is for Melissa, who left me a phone mail message on 9/27/05 @ 5:40 PM. Melissa, I appreciate you letting me know that you received my t-shirt. I also appreciate your excellent customer service all the way around on this exchange! Thank you very much! Will look forward to receiving the medium t-shirt soon. Thanks again!"
|
|
By: Laurie Urbandale,IA
|
|
|
"I just purchased my first bike. I got to the dealership 15 minutes before closing. I bought the bike and 4 employees hung around to make my experience a good one. No one complained about having to stay and I was treated with respect. I not only was treated well, but the sales people were excited for me. Thanks guys"
|
|
By: MIke Valparaiso,IA
|
|
|
"The family and I stopped in, on our way to Nashville/Brown Count State Park, on October the 12th. We were greated by smiles and a friendly atmosphere, no to mention your very colorful mascot. Look forward to dealing with you in the future. Adam "
|
|
By: Adam Stockwell,IN
|
|
|
"My buying experience was top notch couldn't have been any better. The personnel stayed a little after closing to close the deal. I will be a repeat customer.. I also just completed the Rider's Edge course it was also a great experience that I would recommend to anyone looking to gain that extra bit of knowledge to enhance your riding experience.. Thanks to all at Harley-Davidson of Bloomington for making my Road King Classic the KING of the road!!!"
|
|
By: Dan Gosport,IN
|
|
|
|
|
|
|
